On this page you can find the most common mail hosting problems and their solutions.
My mail server has just been activated, but I can't send or receive mail.
Possible reason could be that period between the registration of your mail server on Beotel's DNS and it's actual activation is 12 to 24 hours.
I can't sent an e-mail when I logon through other providers.
Our smtp is not open for relaying (i.e. sending messages) through other providers, so if you are not connecting to the Internet through Beotel, you can't send e-mail. This is for your safety, so no one can misuse your mail server and send unwanted messages.
I have transferred my domain to Beotel and I was informed that registration is complete, but when I connect through old provider, I can't see my presentation or my mail isn't working.
It is necessary to send a note to previous provider administrator to delete your record from their DNS.