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Hosting | Mail hosting FAQ |
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On this page you can find the most common mail hosting problems and their solutions.
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| My mail server has just been activated, but I can`t send or receive mail. |
| Possible reason could be that period between the registration of your mail server on Beotel`s DNS and it`s actual activation is 12 to 24 hours. |
| I can`t sent an e-mail when I logon through other providers. |
| Our smtp is not open for relaying (i.e. sending messages) through other providers, so if you are not connecting to the Internet through Beotel, you can`t send e-mail. This is for your safety, so no one can misuse your mail server and send unwanted messages. |
| What is the maximum size of an e-mail that I can send? |
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The size of an e-mail is limited to 20MB on the entire server.
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| I have transferred my domain to Beotel and I was informed that registration is complete, but when I connect through old provider, I can`t see my presentation or my mail isn`t working. |
| It is necessary to send a note to previous provider administrator to delete your record from their DNS. |
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